Terms and Conditions

Welcome to 13made.com! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our site and services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Agreement

By using services from 13made.com (a brand of 13 LLC), you agree to these Terms. They include payment terms, acceptable use, and conditions specific to subscription and project-based services.

2. Use License

We grant you a limited, non-transferable license to use our websites and services. You may not copy, resell, or modify our work without written permission.

3. User Responsibilities

You must use our services lawfully and not harm, disrupt, or abuse our platform, employees, or other clients.

4. Payment Terms

Many of our services operate on a recurring monthly basis. By signing up, you authorize automatic billing to your selected payment method until canceled. Payments must be made on time. Failure to pay may result in project delays, account suspension, or termination.

5. Refund Policy

All payments are non-refundable. However, if we are unable to deliver your project or encounter a technical error on our end, we may offer a partial credit or goodwill refund at our discretion.

6. Privacy and Data Protection

We collect and process your data according to our Privacy Policy. We will never sell your personal information and take reasonable steps to protect your privacy.

7. Intellectual Property

All content created by 13made.com — including code, design, and copy — remains our intellectual property until full payment is received. You may not reuse it elsewhere without permission.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid by you for the services in question.

9. Termination

We reserve the right to suspend or terminate your services without notice if you violate these Terms or abuse our team. You may cancel your subscription at any time via your account or by emailing support@13made.com.

10. Indemnity

You agree to hold 13made.com and its affiliates harmless from any claims or damages resulting from your misuse of our services.

11. Governing Law

These Terms are governed by the laws of the State of Florida, USA.

12. Changes to Terms

We may update these Terms at any time. Please check this page for the latest version.

13. Contact Us

Questions? Email us at support@13made.com.