Privacy Policy

Your privacy is important to us. This policy explains how 13 LLC collects, uses, and safeguards your data while ensuring transparency and compliance with industry standards.

Information We Collect

We collect personal information necessary to provide our services effectively. This includes:

  • Contact details: name, email, phone number, and address.
  • Project-related details: specifications, preferences, and feedback.
  • Payment details: billing address, credit/debit card information (securely processed).
  • Technical data: browser type, IP address, operating system, and usage analytics.

How We Use Your Information

  • To provide and improve our software development services.
  • To process payments and send invoices securely.
  • To communicate updates, project progress, and promotional offers (opt-in only).
  • To ensure compliance with legal and regulatory requirements.
  • To conduct quality assurance and resolve customer disputes.

Data Security Measures

We prioritize data security by implementing industry-standard measures, such as:

  • Encryption for sensitive data during transmission and storage.
  • Access controls to restrict unauthorized access to systems.
  • Regular security audits and vulnerability assessments.
  • Secure hosting with ISO-certified data centers.

While we take significant precautions, no system is entirely secure. We recommend users take personal precautions to protect their information.

Sharing Your Data

We do not sell your personal information. We may share data with:

  • Trusted third-party vendors for payment processing and project management tools.
  • Regulatory authorities or law enforcement agencies, if required by law.
  • Partners assisting with the delivery of specific services under confidentiality agreements.

Your Rights

As a user, you have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Restriction: Limit how we use your data under certain circumstances.
  • Portability: Request your data in a transferable format.

Changes to This Policy

This Privacy Policy was last updated on February 4, 2025. Updates will be published on this page, and we encourage users to review the policy periodically.